Brighton Help Center

Orders & Shipping

How do I track my order?
Tracking numbers are emailed once shipped. Allow 24 hours for updates.

What are the shipping options?

• Standard: 3-5 business days (free over $100)
• Express: 2-3 business days ($15)

Returns & Exchanges

What’s your return policy?

• 30-day returns for unworn jewelry with tags
• Final sale items cannot be returned

How do I exchange an item?
Contact us within 14 days of delivery for size/color swaps.

Product Care

How should I clean my jewelry?
Use the included polishing cloth. Avoid water and chemicals.

Account

How do I reset my password?
Use the “Forgot Password” link on the login page.

For more help, visit our full FAQ section.